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Secret Shopping
Evaluate Your Leasing Agent’s Performance
Well-trained, professional leasing consultants are critical to your property’s overall success.
To understand how your property is being represented and how closing rates can be improved, Apartment Shoppers Plus offers professional Secret Shopping services.
Our professionally trained shoppers pose as realistic and closeable prospects during all contact with your leasing staff. Our shopper summarizes their experience in a comprehensive Secret Shop Evaluation Report.
These reports provide valuable feedback to you and your leasing consultants, and can provide the basis for staff training recommendations.
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“The custom shopping report that Apartment Shoppers Plus developed for us is very comprehensive. Used quarterly, I can be assured of always knowing how our properties are being represented.”
- Marketing Coordinator
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